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Accessibility features help users who have a disability, such as restricted mobility or limited vision, to use information technology products successfully. IBM® strives to provide products with usable access for everyone.
IBM Connections Meetings is the official app for online meetings for IBM's award-winning Connections platform. IBM Connections Meetings gives you the power to leave your desktop behind and run and attend meetings with colleagues, customers, and business partners from the comfort of your iPhone, iPad, or iPod Touch from anywhere you happen to be.
Learn more about how to install and configure IBM® Sametime® for instant messaging and web conferences.
What's new in this release?Learn more about the new features in the current version of IBM® Sametime® 9.0.1.
Release notes Review information about getting started with this product, descriptions of any known problems with the current release, and links to IBM® Tech Notes.
Supported languagesIBM® Sametime® is available in multiple languages.
Directory conventionsDirectory variables are abbreviations for the default installation paths. This topic defines the directory variable and its matching default installation directory for each supported operating system.
What is IBM Sametime®IBM® Sametime® uses several types of encryption to protect data.
Planning is critical to a successful deployment. Many deployment problems, growth problems, and capacity problems occur because not enough time is taken to carefully plan a deployment. Plan your IBM® Sametime® installation by determining features needed, reviewing system requirements, determining capacity requirements, and the servers and computers needed for your deployment.
Planning Sametime® featuresThis section describes best practices, requirements, tips, and things you should know when planning for instant messaging and presence services, meeting services, web client services, audio and video services, broadcast communities and persistent chat rooms, including IBM® Sametime® services in the extranet for remote users and customers. Included in this section are several sample topologies, everything from simple internal meetings to voice and video for intranet and extranet users.
Choosing a deploymentDetermine the type of Sametime® deployment you need. Do you need a large enterprise deployment, requiring clustering for scalability, failover, and load balancing. Or, do you need a smaller deployment where you install everything on separate computers as a multiple-server configuration. If your deployment is small, do you only need to install your entire deployment on a single server? Use the information in this section to help you determine the size and scope of your Sametime deployment.
System and infrastructure requirements Sametime® system and infrastructure requirements include network planning, policy planning, password and parameter planning and planning for single sign-on.
Security planningWhen planning an IBM® Sametime® deployment, review the following security features and best practices to ensure that your clients, servers, and data are protected.
Client considerationsReview this section before deploying the IBM® Sametime® clients to your users.
Migration and upgrade planningReview the process for migrating or upgrading from your current version of IBM Sametime® to V9.0.1.
IBM® Sametime® consists of a variety of servers and clients, and can be deployed to suit many different environments. The deployment instructions are organized by feature set, beginning with the minimum components that are necessary to support instant messaging, and then expanding the deployment to include features such as audio and video support, and conferencing.
Installation worksheetsThe installation worksheets are organized according to feature area, such as instant messaging, audio video, and common components. Use the installation worksheets to record DNS-registered host names, database names, IP addresses, ports to open, credentials, and other information. The checklist contains sample tables already filled out, and blank tables for you to fill out.
Deploying fixes to Deploying audio and video
Audio and video features are provided primarily by the IBM® Sametime® Media Manager, which supports point-to-point and multipoint calls. The Sametime Media Manager uses standard audio and video codecs so that it works with products from other audio and video vendors.
Deploying SIP trunkingSIP trunking allows IBM® Sametime® users to make SIP-based phone calls from their installed Sametime clients.
Deploying First Party Call ControlDeploy the First Party Call Control (FPCC) feature by configuring settings in the IBM® Sametime® Connect and Sametime Embedded client installation packages and then distributing the updated packages to users.
Deploying an instant messaging gateway for external communitiesClients in a local IBM® Sametime® community can communicate with users in other communities through the Sametime Gateway.
Deploying the Deploying for mobile usersThe Apple iOS client is distributed through the Apple App Store. The Android client is no longer available for download from the IBM® Sametime® Proxy Server. Customers with users who are unable to access the Google Play Store should contact IBM Support to request that a build be provided to them directly.
Clustering servers for high availability and failoverYou can provide failover and load balancing in your deployment by creating a cluster of multiple IBM® Sametime® servers of the same type. All Sametime servers can be clustered except for the Sametime System Console, and the Video MCU and TURN Server components of the Sametime Media Manager.
Deploying Sametime® with other productsExpand the range of features in your IBM® Sametime® deployment by integrating with other products.
Update IBM® Sametime® V9.0 and V9.0.1 servers to Feature Pack 1 by downloading packages and installing with the Update option.
Important considerations for updating to Feature Pack 1 from Sametime® Community Server to FP1Run the installation program to update IBM® Sametime® 9.0.1 Community Server to Feature Pack 1.
Updating Sametime® Advanced Server to FP1Run the installation program to update the IBM® Sametime® 9.0.1 Advanced Server to Feature Pack 1.
Updating Sametime® Conference Manager to FP1Run the installation program to update the IBM® Sametime® 9.0.1 Conference Manager to Feature Pack 1.
Updating Sametime® Video MCU to FP1Run the installation program to update the IBM® Sametime® 9.0.1 Video MCU to Feature Pack 1.
Updating Sametime® 9.0.1 formatUpgrade IBM® DB2® databases, migrate policies data, and optionally upgrade the DB2 server.
Deploying Sametime® clientsUse the information in this section to help users upgrade their IBM® Sametime® 8.5.2.x and 9.0 Connect clients to the new release.
Switching over to the Sametime® servers running on WebSphere® Application ServerInstall an IBM® Sametime® fix by downloading packages and installing with the Update option.
Sametime® System ConsoleUse the IBM® Sametime® system console to use guided activities to perform configuration tasks and administer any Sametime servers that are managed by the console.
Starting and stopping servers in a Restarting and synchronizing servers in the clusterComplete the configuration for clustering servers using a WebSphere® Application Server network deployment by restarting and synchronizing nodes in the cluster and restarting the application servers in the cluster.
Backing up WebSphere® Application Server configurationsAs part of a routine maintenance schedule or before upgrading Sametime® servers that run on the WebSphere® Application Server, back up the WebSphere Application Server configurations.
Changing administrator passwords for DB2®, LDAP, and WebSphere® serversThe following topics explain how to change your administrator password for the different types of servers used in an IBM® Sametime® deployment.
Setting up business cardsYou can configure the IBM® Sametime® Community Server so that business card information about an individual displays when a user hovers over a name in a chat window or a contact list.
Creating policies to control user access to featuresIBM® Sametime® policies control user access to features. All users are assigned to default policy settings, which you can modify. You can create additional user policies, and assign users and groups to these policies.
Administering a Sametime® Community ServerThis section describes how to manage an IBM® Sametime® Community Server
Administering a Sametime® AdvancedSet up and begin using IBM® Sametime® Advanced to let users create and use persistent chat rooms and broadcast communities. After installing Sametime Advanced, you can manage user access, enable workflow, set anonymous access, and integrate Sametime Advanced servers with other products.
Administering a Sametime® Bandwidth ManagerIBM® Sametime® Bandwidth Manager provides a number of monitoring and management tools. Use these tools to ensure that the bandwidth management component is configured and tuned to best serve your organization's day-to-day needs and support the organization's network policies.
Administering a Sametime® Gateway ServerSet up and begin using the IBM® Sametime® Gateway Server to enable local IBM Sametime users to have real-time collaboration with users of other instant messaging systems. After installing the Sametime Gateway Server, you can create a local and external community, manage user access, add message handlers if necessary, and set properties such as session timeouts and blacklist domains.
Administering Widgets and Live TextWidgets and Live Text enables end users to see and act on recognized Live Text in any supported content like chat windows, chat history, Notes® documents (Sametime® Embedded Client in Notes client only), and so on, using XML extensions (widgets) created specifically for their use.
Administering a Sametime® databasesMaintain your Sametime® environment by deleting unnecessary files from databases, moving files, managing DB2® and other maintenance tasks.
IBM® Sametime® administrators can make adjustments to the servers they maintain to provide optimal performance for users as they use instant messaging and web conferencing.
Setting JVM verbose garbage collection in the Sametime® Connect ClientSet verbose garbage collection logging in the IBM® Sametime® Connect Client.
Increasing the number of open files on a Ibm Sametime DownloadTurning on full-text indexing in the Meeting Room CenterBy default, the Meeting Room Center searches the Meeting Room Center database for rooms without using an index. If the database becomes too big, your deployment might experience performance degradation during searches. You can enable full-text indexing on the room name and owner name fields for enhanced performance on large datasets.
Tuning LDAP performanceImprove LDAP performance by configuring context pools using specific settings, disabling nested group search and configuring member and membership attributes.
Tuning a Sametime® Advanced ServerComplete the following tuning procedures to enhance performance on an IBM® Sametime® Advanced Server.
Tuning Sametime® Bandwidth ManagerComplete the following tuning procedures to enhance performance.
Tuning a WebSphere® proxy serverThis section contains procedures for tuning an IBM® WebSphere® SIP proxy server that is deployed in front of a cluster of IBM Sametime® servers.
Tuning a Sametime® serversAdd yourself or others as administrators of IBM® Sametime® components that are hosted on IBM WebSphere® Application Server.
Configuring Citrix optimizationIBM® Sametime® supports the use of Citrix optimization for audio/video calls from the Sametime Connect and the Sametime Embedded client. Configure the use of Citrix optimization for your users by deploying a copy of the Sametime Connect client to the Citrix XenApp server and then ensuring that users install the related components on their computers.
Configuring SiteMinder for Sametime® clientsConfigure servers for single sign-on (SSO) as a convenience to users running the IBM® Sametime® browser client. With SSO configured, users who log in once to any server in the DNS domain do not have to log in again when they access any other server running on IBM Domino® or WebSphere® Application Server. Enabling SSO between the servers also helps the Sametime Connect Client as well. If the community server is in the single sign-on domain, the component services can re-use the token from the Sametime Connect Client to login to other services.
Configuring virus scan for use during file transferVirus scanning of inbound and outbound file transfers occurs on the IBM® Sametime® Community Server. The Sametime Proxy Server does not offer any specific virus scanning support for files during file transfer through a Sametime Proxy Server. You can configure the file system location used for temporary storage of files and enforce virus scanning during file read and write.
Configuring secure access to an LDAP repositoryConfigure secure access to a Lightweight Directory Access Protocol (LDAP) repository used by IBM® Sametime® servers.
Replacing SSL certificates for Sametime® Media ManagerIbm Sametime App For Windows
You can change the transport protocol that IBM® Sametime® Media Manager uses for the SIP Proxy/Registrar, Video Manager, and Conference Manager components. Supported transport protocols are TCP and TLS.
Working with Domino® security in Sametime® clientsUse the following information to troubleshoot problems with IBM® Sametime® Connect and browser-based clients.
Troubleshooting Ibm Sametime Download For MacTroubleshooting IBM® Connections widgetsUse the information in these topics to troubleshoot issues with the IBM® Connections widgets.
Uninstall IBM® Sametime® servers to disconnect them from the deployment and cleanly remove them from computers.
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Uninstalling the Sametime® serversIf you want to remove an IBM® Sametime® product from a server, you can uninstall it.
Updating the Sametime® servers on IBM® iIf you want to an IBM® Sametime® product from a server running on IBM i, you can uninstall it.
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Updating the Ibm Sametime Mac Os DownloadIf you attempted to unregister an IBM® Sametime® server from the console using either the uninstallation program or the manual unregistration utility and it failed, you can update the console itself to complete the unregistration task. You can also use this method if the installed server has failed and cannot be uninstalled or unregistered.